Intellectual Property & Takedown Policy

HEOSSI websites, brands, designs, documentation, proprietary software, and original materials are protected by applicable intellectual-property law. No right is granted except the limited right to access public materials for their intended informational purpose. Open-source code and third-party materials remain governed by their respective licence and notice files; those terms prevail over this policy.

Customers retain rights in materials they lawfully submit. They grant HEOSSI the limited rights necessary to host, process, secure, transmit, and support those materials under the applicable agreement. Unless a signed agreement says otherwise, feedback may be used without restriction or payment, provided HEOSSI does not identify the contributor or disclose confidential information.

A rights holder may email legal@heossi.com with: identification and location of the protected work; the allegedly infringing material and exact URL; contact details; a good-faith statement that the use is unauthorised; a statement that the information is accurate and the sender is authorised; and an electronic signature. We may request verification, forward the notice to the affected party, preserve evidence, restrict material, or decline incomplete or abusive notices.

A person whose material is restricted may submit identification, the removed location, a good-faith explanation of mistake or authority, supporting evidence, contact details, and signature. HEOSSI may restore content where appropriate, but does not adjudicate ownership disputes. False or bad-faith notices may create liability under applicable law.